Dr. Francis and his staff are very professional and personable. Everyone from the doctor all the way to the billing staff are willing to talk to you and most importantly listen. The most important thing is Dr. Francis diagnosed and fixed my back, no pain in the back, legs or feet. The staff have answered or gotten answers for me every time nurses, assistants, and office staff. The billing department had an issue with my insurance and I would have never known if I hadn’t called for a copy for my files. (I asked at my appointment yesterday and that’s fixed) I also would like to thank this staff because they also repaired my mothers back three years ago, after other surgeons tried Dr. Francis succeeded and now after fifteen years of pain she’s pain free. Thank you and your staff, from the McNeely family.
Tim McNeely
