To start with, I was very pleased that Dr. Francis took my appointment the next day after contacting his office. He evaluated my lower spine and agreed that he could do the necessary procedure on Friday. As much pain that I had been in for two weeks prior, I was ready to do it. Dr. Francis and his staff and office personnel were very professional and an enjoyment to be around. They made me feel very comfortable. We live in Victoria, TX and I would recommend to anyone that it is worth the long drive for Dr. Francis’s services.