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Dr. Francis is the most expert physician I have been to in orthopedic surgery. In the 1990s I had 3 back surgeries with some success. In 2012 with no prior warning my back gave out. I developed severe drop foot on the left foot and the worse back pain ever. My best friend goes to Dr. Francis and she said call. I got the next available appointment. When I got there he was courteous and showed compassion for my condition. He said all the old surgeries had buckled and failed. In May 2012 I had a 360 back surgery. It is a very long surgery but I had it and walked on my walker in the hospital the pain was gone. After 6 months of rehabilitation and therapy I was able to return to work. So when neck problems started late last year. I called Dr. Francis again. I have had 2 have 2 surgeries this year to fix my neck but I am on way back to work soon. I recommend him highly. He has given me my quality of life back. I will always be grateful. Special thanks to Lance and Erica PT and your office staff.