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I had been seeing a chiropractor for years for a nagging shoulder pain, caused by a deteriorating disk and arthritis. He did what he could but the shoulder pain grew worse. I was then referred to Dr. Richard Francis of Spine Associates for consultation. He explained to me that I needed surgery to remove a bulging disc and fuse C4 & C5. This would relieve the now severe pain I was coping with in the right shoulder area. He and his staff explained the procedure and what would be involved; removal of the disc and bone graft to fuse the two vertebrae together. The procedure was scheduled. Three weeks later I had the surgery and a day later I was released to home and completed a 6-week therapy session. I am now pain free. Dr. Francis and his staff are dedicated professionals on a mission to allow their patient’s to be pain free. They are caring and sincere. You are not treated as an account or a number; you are treated as a person. I would highly recommend anyone living with spinal issues to visit with Dr. Francis and his staff to see if he can do for you what he did for me.