Dr. Francis and his entire staff are truly amazing. From the first phone call to his office, first encounter with office/clerical staff, meeting his medical staff & then Dr. Francis. One of Dr. Francis staff even shared her lunch snack with me as I hadn’t eaten. I was treated with such professionalism and I valued the knowledge of the latest surgical technique. I have since recommended others to Spine Associates. I had a laminectomy decompression procedure and I am completely satisfied with the results. I walked out of the surgery feeling so much better.