I have been sick with back pain since 2005. In 2006, I had my first back surgery with a doctor in Victoria, Texas and after the first surgery; I was still in a lot of pain. That same year, I had my second back surgery with the same doctor and I still had the constant back pain and the top part of my body was leaning forward. My pain management doctor referred me to Dr. Richard Francis in Bellaire, Texas. He took x-rays and showed me what was wrong with my back. Dr. Francis told me that it would be a challenge, but that he would be able to fix my back. On April 13, 2011, I had my back surgery. The doctors, nurses and staff were the most personable, caring and uplifting people that my family and I have ever dealt with in a medical environment. I truly appreciate their attentiveness to my needs and for making my time in the hospital less stressful for my family and me. Now, I am able to stand straight, walk better and I am no longer in constant pain thanks to Dr. Francis. I would refer anyone to Dr. Francis because he did such a great job on my back.