After literally years of debilitating pain and “5” previous back surgeries, I was absolutely blessed to find Dr. Richard Francis! I had given up so much of my life due to pain that it became a struggle to keep going each day. I was seen very quickly and on a Saturday no less! He was very patient and kind and didn’t speak impatiently to me or hurriedly. He took time and explained what was needed and assured me that he could help me. I left his office that day with a peaceful hope and excitement. Can you imagine “Excitement”? I felt like I could see my life being restored from this upcoming surgery! It was no small surgery, but I still felt a tremendous peace and confidence. My surgery was a total success! By the morning of the second day, I was up and walking and on my way. The hospital and staff were of equal caliber. I improve daily and I am looking forward to this new life, free of pain and so many limitations. I thank God for placing the desire, skills and most of all, the dedication in Dr. Francis, which he shares with all of his patients. Dr. Francis, thank you from the bottom of my heart! You are one in a million.